Job Details
Vice President, Student Services (Academic Administrator) Fresno City College
Vice President, Student Services (Academic Administrator) Fresno City College
State Center Community College District
Closing Date: 3/23/2026 at 11:59 PM
Campus Location: Fresno City College
Start Date: 07/01/2026
Essential Functions:
ABOUT THE POSITION.
Fresno City College is seeking an equity-minded Vice President of Student Services that will provide unifying and participatory leadership to a dynamic, complex, and diverse college. The Vice President will have the opportunity to advance the college's pioneering spirit and cultivate its supportive, innovative community.
GENERAL PURPOSE
Under policy direction of the College President, serves as a member of the President's Cabinet/Council and plans, organizes, directs and integrates the operations of the Student Services division at an assigned college to achieve the college's strategic goals and financial plan; manages and reviews short- and long-term planning to advance student access, equity and success for a diverse student body; provides expert professional assistance to the College President and other college and District management in areas of assigned responsibility; manages assigned functional areas to ensure compliance with District/college policies and procedures and all state and federal regulations and requirements; and performs related duties as assigned.
DISTINGUISHING CHARACTERISTICSVice President, Student Services is distinguished from other Vice Presidents by its responsibility for providing leadership and vision for college-wide student services and ensuring an increase in student completion rates. Incumbents in this classification provide leadership for student services requiring a broad knowledge of the college's programs and services that provide equitable access to student support and educational planning. Accountabilities are broad in scope and require a high degree of administrative discretion.
ESSENTIAL DUTIES & RESPONSIBILITIESThe duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this position.
1. Plans, organizes, directs, controls, integrates and evaluates work of Student Services for the college; with employees, develops, implements and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual student services and college budgets from various funding sources; manages and directs the development, implementation and evaluation of plans, work processes, systems and procedures to achieve annual goals, objectives and work standards; manages the area budget.
2. Participates in the selection and onboarding of full-time and part-time faculty, in coordination with their divisions/departments, selection advisory committees, and the Human Resources Department; oversees faculty teaching assignments and ensures contracted requirements for teaching loads; directs the scheduling of class offerings and classroom allocations; ensures the development and maintenance of assessment plans to measure instructional courses for student learning outcomes and adherence to accreditation standards to improve student learning; in collaboration with faculty, directs or conducts curriculum review, evaluation and planning to ensure the currency and relevance of college curricula in meeting student needs; ensures proper course sequencing to enable students to complete programs and meet degree and/or transfer requirements in a timely manner; assists managers and faculty with program accreditation; works to promote/maintain a collegial environment within the Student Services Office; mediates the adjudication of dean, director, faculty, staff, student and community conflict resolution and grievance processes.
3. Directs and manages the performance of assigned employees; directs and oversees the selection of employees; establishes performance requirements and personal development targets for direct reports; regularly monitors performance and provides coaching for performance improvement and development including timely evaluations; ensures accurate reporting of absence time; hears and acts on grievances; subject to concurrence by the College President and Human Resources, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with, Board Policies, Administrative Regulations, Human Resources procedures Personnel Commission Rules, and collective bargaining agreements.
4. Provides day-to-day leadership and works with employees to ensure a high-performance, service-oriented work environment that supports achievement of the college's and the District's mission, objectives and values; promotes workplace diversity, inclusion, cultural competency and a positive work environment.
5. Works closely with Guided Pathways and Equity Committees to advance the State Chancellor's Vison for Success; works with K-12, college, and university partners in the development of career and/or transfer pathways.
6. Provides administrative support and guidance to the College President in developing and implementing college-wide strategic plans, goals, objectives, policies and priorities; participates actively in the life of the college, the District, and participatory governance processes and initiatives by serving on or leading college and District-wide committees, workgroups, task forces, and councils; leads and directs employees in the development and application of new programs and initiatives to achieve institutional changes to achieve student achievement and higher efficiency, productivity and customer service in work processes.
7. Through deans, directors and employees, provides management oversight of Admissions and Records, Financial Aid, Student Success Programs, Counseling, and associated programs and services; ensures student services meet student needs and are integrated with instruction in an equitable and fiscally sound manner; works to develop/maintain professional settings that promote creative and productive work environments for faculty and effective learning environments for students; establishes project timelines, reviews progress on goals and plans and develops and reviews policies and procedures; collaborates with other Vice Presidents to ensure consistency and transferability of services throughout the District/college.
8. Through employees, oversees and directs the solicitation and administration of grants to ensure equitable access to education for disproportionately impacted student populations and other student-related programs and services; oversees the collection and analysis of research and planning data; works with deans and directors on the development of programs, project/grant plans and program policies and procedures; ensures grant goals and guidelines are met and fiscal operations comply with District, State Chancellor's Office and funding source requirements and audits; directs and manages the development and submission of reports, recommendations and plans.
9. Oversees academic integrity and student behavior and the administration of due process and student discipline; adjudicates the student appeal process and coordinates college responses to informal and formal grievances; maintains ongoing communications with other community colleges, four-year colleges and universities and professional organizations to coordinate policies and procedures on student services and behavioral intervention.
10. Oversees access to and availability of distance education and student services technology including systems, applications and related hardware; provides input on development of secure and actionable student tracking systems and technology infrastructure for college student services operations; develops and monitors the effectiveness of online student support services.
11. Provides leadership and management support to adapt facilities, course curricula and teaching methods and to provide auxiliary aids and accommodations to serve the learning needs and educational goals of students with verified disabilities.
12. Collaborates with other college and District vice presidents, deans, directors, and managers on developing, implementing and integrating District/college policies, procedures, and operational guidelines into college operations and on resolving unusual and complex business problems.
13. Represents the District/college and participates in state and national program training and development and professional group meetings; makes presentations to various groups within the District, other educational institutions, community organizations and governmental agencies.
14. Serves as a strategic advisor to the College President and may act for that individual in their absence.
OTHER DUTIES1. May serve as Title IX Coordinator, Investigator, or other member of a Title IX Team.
2. Provides direct counseling to individual students in crisis or threat situations as appropriate.
3. Participates in planning for emergency preparedness training and activities.
4. Participates in planning for construction of new buildings and campus/education center expansion.
5. Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
6. Performs related duties as assigned.
Minimum Qualifications:
Education and Experience
Must have evidence of responsiveness to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students, as these factors relate to the need for equity-minded practices.
- A master's degree from an accredited college or university in a relevant field of study, and seven years of increasingly responsible experience as an academic administrator or in a faculty leadership role, at least two years of which years were in a management capacity involving student services functions, operations and activities, preferably in a California community college.
Licenses, Certificates and Other Requirements
A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.
Desirable Qualifications:
Experience and skill with addressing issues of equity; recent experience working with African American, Latinx, Native American, and other racially minoritized students and an understanding of how historical patterns of exclusions of these groups in higher education shape patterns of participation and outcomes; willingness to examine and remediate one's relational practices to more effectively engage and support racially minoritized students; and a commitment to participatory governance, consensus building, and team approach to management.
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:1. Advanced principles, practices, methods and techniques of program, administrative and organizational analysis, planning and management as applicable to student support services, student rights and student disciplinary/grievance processes.
2. Student rights, student intervention and student disciplinary/grievance processes and procedures.
3. Principles and practices for the delivery of student and academic counseling as well as principles of individual crisis counseling.
4. Initiatives and programs to improve student equity, student persistence and completion rates including Guided Pathways.
5. Applicable federal, state and local laws, rules and regulations, including those involving Title V, California Education Code, California regulatory agencies, accreditation, Americans with Disabilities Act and Title IX.
6. Advanced knowledge of the Accrediting Commission for Community and Junior Colleges (ACCJC) accreditation process, including the eligibility requirements, accreditation standards and commission policies.
7. Regional, District and community resources including governmental, community and social service organizations and their functions as applicable to assigned responsibilities.
8. Principles and practices of program development and administration including methods of instruction and the application and use of educational technologies.
9. Research methods and analysis techniques.
10. Principles and practices of strategic and program planning.
11. Principles, practices and methods of categorical and grant budget development, management, tracking, monitoring, and reporting; principles and practices of generally accepted accounting and auditing procedures related to federal and state-funded grant programs and other funding sources.
12. Advanced principles, practices, methods and concepts used in public agency contracting and contract administration.
13. Principles, practices and methods of grant and categorical budget development/management and grant tracking, monitoring and reporting.
14. Federal, state and local laws, regulations and policies governing fiscal and reporting requirements of community colleges and educational institutions.
15. Principles and practices of sound business communication including proper English usage, grammar, spelling, and punctuation.
16. Safety policies and safe work practices applicable to the work being performed, including those required in crisis or threat situations.
17. District/college practices and procedures for purchasing and maintaining public records.
18. Basic principles and practices of organizational improvement and culture change.
19. Principles and practices of effective leadership, management and supervision.
20. Principles and practices of effective leadership and management.
21. Board Policies, Administrative Regulations, Human Resources procedures, Personnel Commission Rules, and collective bargaining agreements.
22. Community college and its missions and goals.
Skills and Abilities to:1. Understand the importance of holding oneself accountable as educators for closing equity gaps and engaging in equitable practices.
2. Reframe inequities as a problem of practice and view the elimination of inequities as an individual and collective responsibility.
3. Encourage positive race-consciousness and embrace human difference.
4. Reflect on institutional and teaching practices and aim to create a culturally responsive teaching environment.
5. Strategically build buy-in and participation among colleagues for equity-related initiatives.
6. Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
7. Develop and maintain an inclusive work environment that fosters diversity, respect and engagement.
8. Plan, organize, direct, and evaluate the activities of the college's Student Services Office.
9. Ensure compliance requirements are met and the interests of the District and its students are protected.
10. Develop systems and procedures to assess student persistence, progress and student equity measures.
11. Use sound judgement in disciplinary actions within scope of authority.
12. Respond appropriately to student and campus emergency and threat situations.
13. Adopt and manage evolving technologies in education.
14. Evaluate the educational needs of the communities served by the college.
15. Define issues, analyze problems, evaluate alternatives and develop sound, independent conclusions and recommendations in accordance with laws, regulations, rules and policies.
16. Analyze, utilize critical thinking and make sound recommendations on complex student and administrative issues.
17. Work collaboratively with college and District executives, managers and students and provide expert advice and counsel in developing solutions to complex issues.
18. Lead and participate in the monitoring and assessing of student success outcomes and student equity measures to improve student learning.
19. Analyze, negotiate and administer grants and contracts.
20. Plan, direct and support the achievement of instructional goals, campus-wide needs and the healthy functioning of governance, management and other systems.
21. Understand, interpret, explain and apply applicable laws, codes and ordinances.
22. Organize, set priorities and exercise expert, independent judgment within areas of responsibility.
23. Develop and implement appropriate procedures and controls.
24. Communicate effectively, both orally and in writing, and practice active listening.
25. Prepare and present comprehensive reports, studies, proposals and recommendations for diverse audiences.
26. Use tact and diplomacy in dealing with sensitive and complex issues, situations and concerned people.
27. Establish and maintain effective working relationships with all those encountered in the course of work.
Conditions of Employment:
219 duty days and 24 vacation days for a total of 243 days.
Salary and Benefits:
Starting annual salary is $192,218 - $216,344 based on education and experience. A doctoral stipend of $2,419 is available. In addition, the District offers an attractive fringe benefit package including medical, dental, and vision coverage for the employee and dependents, and life insurance for employees. Employees are also members of the California State Teachers' Retirement System (CalSTRS).
Selection Procedure:
To File an Application
Application materials will only be accepted electronically. Applications will be accepted until the position is filled. To be included in the first screening of applications, submit the following application materials by 11:59 p.m. on March 23, 2026.
- A State Center Community College District application, which can be accessed online at SCCCD Career Opportunities.
- Transcripts, unofficial copies accepted - must indicate conferred degree(s) that support the minimum qualifications.
- A cover letter, of six (6) pages or less, noting how your qualifications and experience prepare you to address the Ideal Characteristics described on the Position page.
- A current resume or curriculum vitae of no more than six (6) pages, describing professional experience, educational background, and other pertinent information.
- A list of eight (8) references: including two supervisors (including one current), two direct reports (including a support staff member), two faculty members (or equivalent), and two community members. Include a contact number and e-mail address for each individual.
Note: References will not be contacted without the candidate's permission.
For questions about the application process, please contact:
Paola Zamora
Human Resources Analyst
paola.zamora@scccd.edu
(559) 243-7140
From the applicants who meet the minimum qualifications and who have submitted all the required documents, a search advisory committee will screen the application packets and determine the candidates who are best qualified. Those candidates will be invited to interview. Interviews are tentatively scheduled for April 22-24, 2026.
The selection advisory committee will then rate responses to the interview questions and presentation and/or writing prompt (if applicable). The selection advisory committee will forward a select number of candidates as the "recommended candidates". These candidates will be forwarded to the College President for final interviews. Finalists will be invited for additional interviews and public forums tentatively planned for May 12.
A hiring recommendation will be made by the College President and forwarded to the Board of Trustees of State Center Community College District for final approval.
The new vice president will be expected to assume duties on or about July 1, 2026.
State Center Community College District is an equal opportunity employer. It is our pledge to treat all applicants fairly and equitably in the recruitment and selection process. We endeavor to be a service-minded organization and respond, as best as we can, to the needs of our applicants and the faculty and administrators we work with in the District.
For more information, contact the Academic Human Resources Office, 1171 Fulton St, Fresno, CA 93721, (559) 243-7100. For more information on Clovis Community College or State Center Community College District, visit our website at www.scccd.edu. Please refer to position number FVPST-VP (1137).
Submission of application and related materials is the applicant's responsibility and must be submitted through the District's online applicant portal. The District reserves the right to re-advertise or to delay indefinitely the filling of a position if it is deemed that the applicants for the position do not constitute an adequate applicant pool or if funding is not available. All application materials are subject to verification. False statements may be cause for disqualification or discharge from employment.
Additional Information:
This is an academic management position, exempt from overtime provisions of the Fair Labor Standards Act, with responsibility for formulation and implementation of district policies, regulations, budget decisions, and supervision of personnel including assignment of work, evaluation of performance, adjusting grievances, recommending hiring, transfer, suspension, layoff, recall, promotion, and termination. VPSS Search Page
Physical and Mental Demands
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While performing the duties of this assignment, the employee is regularly required to sit; talk and hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; and reach with hands and arms. The employee is frequently required to walk, stand and lift up to 10 pounds, and occasionally up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands:
While performing the duties of this assignment, the employee is regularly required to use written and oral communication skills; read and interpret complex data, information and documents; analyze and solve complex problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple concurrent tasks with intensive deadlines and frequent interruptions; and interact with District/college managers, faculty, staff, students, the public, and others encountered in the course of work.
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this assignment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee works under typical office conditions subject to frequent public contact and interruption and intermittent exposure to individuals acting in a disagreeable fashion. The climate, temperature, noise level and overall environment will vary according to specific circumstances. The employee may be required to travel to locations other than assigned worksite and to adjust to work schedule changes. This is an academic management position exempt from overtime provisions of the Fair Labor Standards Act.
About the College As the very first community college in California, Fresno City College has a proud history of leadership in education and preparing generations of students for their future. Fresno City College is nestled near the lively Tower District and minutes from downtown Fresno, brick buildings and towering trees tell the long story of this historic institution. It is committed to academic excellence and diversity, equity, and inclusion among its faculty, classified professionals, and students. The college takes responsibility for equitable outcomes and successful pathways for all students.
Work for Us!
MissionAs California's first community college, Fresno City College provides access to equity-centered, quality, innovative educational programs, and support services. Committed to a culture of anti-racism, we create dynamic communities of respect and inquiry which encourage student success and lifelong learning while fostering the sustainable economic, social, and cultural development of our students and region.
VisionFresno City College aspires to build upon our equity-centered mission and further our commitment to normalize a culture of racial equity and anti-racism. As a community of educators and learners, we will use our individual and collective positions of influence, power, and privilege to foster a community of belonging, affirmation, and validation. We will courageously join as faculty, staff, and students in upholding our core values to transform lives in the Central Valley and beyond.
Core Values Equity-Mindedness: We call attention to patterns of inequity in student outcomes and take personal and institutional responsibility for the success of our students. We critically reassess our own practices, are race-conscious, and aware of the social and historical context of exclusionary practices in American Higher Education.
Social Justice: We are focused on removing institutional barriers, taking responsibility for and mitigating systemic barriers. We are invested in validating our students' lived experiences through examining qualitative and quantitative data which enhances our understanding of intersectionality. This builds a foundation of data-driven solutions and responses to systemic issues.
Sustainable Social and Economic Mobility: We commit to breaking extractive, exploitative, and racist systems and practices. Servimos y empoderamos (we serve and empower) marginalized and racially-minoritized individuals, communities, and histories. With invested community partners, we build programs which foster trans-generational economic growth and prosperity.
FCC Institutional Research Site
To be considered for this position please visit our web site and apply on line at the following link: www.scccd.edu
EOE
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